Privacy Policy

1. Introduction

GameCraft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gamecraft.live and use our educational services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for courses or services
• Fill out contact forms
• Subscribe to our newsletter
• Participate in our programs
• Communicate with us via email or phone

This information may include:

• Name and contact information (email, phone, address)
• Age and demographic information
• Educational background and experience level
• Payment information (processed securely through third-party providers)
• Course progress and academic records

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our educational services
• Process enrollments and payments
• Communicate with you about courses, schedules, and updates
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Track academic progress and provide certifications

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Email marketing services
• Web hosting providers
• Analytics services
• Customer support platforms

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content
• Improve our services

You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to certain types of data processing
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider include:

• The nature of the information
• Legal and regulatory requirements
• Our legitimate business interests
• Your relationship with us

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Marketing Communications

With your consent, we may send you marketing communications about our courses, events, and services. You can opt out of these communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly
• Updating your preferences in your account settings

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

15. Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:

• Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
• General Data Protection Regulation (GDPR) - European Union
• California Consumer Privacy Act (CCPA) - California, USA